Effective Date: July 2025
📍 15278 Fraser Hwy, Surrey, BC V3R 3P4, Canada
📧 fraserstop@gmail.com
📞 +1 778-293-4200
Order Processing
- Orders are processed within 1–2 business days (excluding weekends & statutory holidays).
- You will receive an email confirmation once your order has shipped.
Shipping Methods & Costs
- Standard Shipping: Rates calculated at checkout based on weight & destination. Final costs are shown before payment.
- Expedited Shipping: 1–3 business days (available for eligible addresses).
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Same-Day Local Delivery: Available within 5 km of our store location (📍15278 Fraser Hwy, Surrey, BC). Orders placed before 3 PM qualify for same-day delivery.
- Free Delivery: Enjoy free delivery on all orders over $100 (before tax) within Canada.
Estimated Delivery Ranges:
- Standard Delivery: 3–7 business days
- Expedited: 1–3 business days
Delivery time may vary by province or location.
Discreet Packaging
All orders are shipped in plain, unbranded packaging. The return address is listed as Fraser Stop N Go with no mention of product contents.
Shipping Restrictions
- We ship only within Canada.
- You must be 19+ to order and receive items. Carriers may require government-issued photo ID upon delivery.
- Certain products (e.g., nitrous oxide chargers) may be available for in-store pickup only and not eligible for shipping.
Lost, Damaged, or Incorrect Shipments
- If your item is lost or damaged, please contact us within 7 days of the delivery date.
- If you provided an incorrect shipping address, we are not liable for delivery errors. Reshipping may incur additional charges.
