Shipping Policy

Effective Date: July 2025
📍 15278 Fraser Hwy, Surrey, BC V3R 3P4, Canada
📧 fraserstop@gmail.com
📞 +1 778-293-4200

Order Processing

• Orders are processed within 1–2 business days (excluding weekends & statutory holidays).
• You will receive an email confirmation once your order has shipped.

Shipping Methods & Costs

• Standard Shipping: Rates calculated at checkout based on weight & destination. Final costs are shown before payment.
• Expedited Shipping: 1–3 business days (available for eligible addresses).
• Same-Day Local Delivery: Available within 5 km of our store location (📍15278 Fraser Hwy, Surrey, BC). Orders placed before 3 PM qualify for same-day delivery.
  
• Free Delivery: Enjoy free delivery on all orders over $100 (before tax) within Canada.

Estimated Delivery Ranges:

• Standard Delivery: 3–7 business days
• Expedited: 1–3 business days
  Delivery time may vary by province or location.

Discreet Packaging

All orders are shipped in plain, unbranded packaging. The return address is listed as Fraser Stop N Go with no mention of product contents.

Shipping Restrictions

• We ship only within Canada.
• You must be 19+ to order and receive items. Carriers may require government-issued photo ID upon delivery.
• Certain products (e.g., nitrous oxide chargers) may be available for in-store pickup only and not eligible for shipping.

Lost, Damaged, or Incorrect Shipments

• If your item is lost or damaged, please contact us within 7 days of the delivery date.
• If you provided an incorrect shipping address, we are not liable for delivery errors. Reshipping may incur additional charges.