Your order will be processed within 1–2 business days, ensuring quick delivery across Canada. We also offer same day delivery for orders placed before 3pm within a 5 km radius of our vape store at 15278 Fraser Hwy, Surrey, BC. During sale events or new launches, processing may take a little longer. You must be 19+ to order and receive items. Carriers may require government-issued photo ID upon delivery. [Learn more about our Shipping policy ]

We accept returns on most unopened items within 10 days of purchase. Hardware & accessories can be returned within 15 days if unused and in original packaging. Please note:

• Opened consumables, clearance items, and personal care products are non-returnable.
• Refunds (if approved) will be issued to your original payment method in 3–5 business days.

Exchanges are only offered for defective or damaged items. mail us at fraserstop@gmail.com with your order number and photos to start a claim. All returns must be sent to:
Fraser Stop N Go, 15278 Fraser Hwy, Surrey, BC V3R 3P4, Canada.
Return shipping is at the customer’s expense unless the item was defective or sent in error. [Learn more about our Return policy]